Professional Services

Implementation & Consulting Services

Install new solutions, upgrade, and optimize with our certified partners or engage our professional services team.

Professional Services – Install, Upgrade & Optimize

Install new solutions, upgrade, and optimize with our certified partners or engage our professional services team.


Assess, Install & Deploy

  • You and your team are covered every step of the way from technical assessment to installation, deployment, and post go-live support.

Join a Community

  • Join one of our regional or international user groups that represent over 15,000 users in 350 organizations. Learn and share your experiences.
  • Discover over 3,000+ solutions.

Implement with AIM

  • AMANDA Implementation Methodology (AIM) covers every step from preparation, scope verification, prototype development, needs analysis, configuration, training & testing, and finally project closure.

Train & Certify

  • Get the best training from certified training experts.
  • Ensure your team is proficient in the use of new tools while they continue to find innovative ways to improve your business.

Consult & Advise

Leverage our world-class expertise and experience to engineer innovative solutions to your business challenges.

  • Discover – interview stakeholders, gather insights on design and development and discuss current/future use.
  • Assess – create scope document after evaluation, identify resource requirements and plan/establish project timelines.
  • Report – analyze, recommend and report. Circulate draft before the final report. Prepare final report and action plans.

Step 1: Prepare

Collect documented business processes and develop an understanding of the client’s infrastructure to prepare detailed plans for project and resource allocation.

Step 2: Verify Scope & Develop Prototype

Share industry best practices and assist clients to develop a prototype system based on their specific needs.

Step 3: Analyze Needs

We work with you and your team to conduct an in-depth analysis of client business workflows. Identify gaps between current and future states and resolve them.

Step 4: Platform Configuration

Configure and update AMANDA based on the functional specification and configuration documents. Perform QA reviews.

Step 5: Test, Train & Certify

Conduct knowledge transfer sessions with key client staff on AMANDA and assist clients with UAT plan preparations and execution to enable self-sufficiency post go-live.

Step 6: Go-Live

Promote AMANDA into the production environment with experienced team members standing by to support and assist as needed.

Contact us to learn more about Amanda, the Enterprise Platform for Governments.

Schedule a demo to learn more!

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