Vice President, Customer Success
Will’s mission at CSDC is to architect a customer-first approach throughout the company – where customer success is always a primary goal.
He brings an industry-leading background in doing that from Rackspace where he spent 10 years of his career.
Most recently he was senior director of Hybrid Support where he led teams managing service delivery for Rackspace’s enterprise customers. He initially joined Rackspace as director of product development during the company’s rapid growth as a managed cloud provider.
Before that he was with Dell Inc. where he held strategy and product and service delivery leadership roles.
Will holds an MBA from Texas A&M University and a bachelor’s degree from the University of Houston.