We offer a variety of learning solutions tailored to the needs of our partners and clients.

Our effective and efficient learning solutions combine delivery channels (often called a blended learning solution) to maximize knowledge and skill retention. For example, web-based, self-paced learning may be followed by a short classroom session and enhanced by structured practice in the workplace. At CSDC, we work with you to find the perfect balance for your project, your learners and your organization.

Learning Programs

Our training strategy is a rigorous, comprehensive analysis and articulation of the skills and knowledge, required to achieve your business objectives. We help you make intelligent, explicit decisions about using training to impact organization capabilities and the bottom line.

We offer a variety of programs including:

Our staff can provide short-term courses to refresh and reinforce previously acquired knowledge and skills.

During both turnkey and partnership projects we place a special focus on the transfer of flexible and adaptable skills, helping you apply best practices. Our consultants’ subject matter expertise can be transferred to your staff, optimizing outcomes and lessening the need for ongoing support.

Our training provides your IT professionals the skills necessary to maintain AMANDA, while reducing overall IT complexity.

Our instructor-led courses provide an in-depth review to preparing participants for successful completion of our certification program.

Delivery Channels

Performance support tools, such as job aids, help your staff manage vast amounts of information, minimize the overall time it takes to do a task, reduce errors and improve the quality and consistency of performance.

We work with you to identify what people need to learn to do from memory, and when they can use performance support tools like:

• On-line help
• Reference Guides
• Worksheets
• Checklists

When face-to-face interaction is the best option, we work closely with you to ensure we make the most of your investment.

We know practice is vital to learning new skills, and more than half the time in a performance-based training program should be spent on practice. Our practical, relevant and engaging case studies, role playing activities and application exercises, delivered by experienced facilitators and subject matter experts, ensure learners participate and learn through hands-on experience.

Often, the equipment and circumstances involved in performing a task make it important for people to learn in their workplace. Structured practice in the workplace also provides an important opportunity for follow-on to other initiatives, such as workflow realignment.