White Papers

CSDC's white papers deliver educational information on the latest government technology and services trends.

Licensing and regulatory bodies strive to ensure public health, safety and welfare through the efficient issuance, enforcement and renewal of licenses. Increasingly this means shifting the approach from industry or professional regulation to consumer protection and the associated demands for transparency.
Governments of all sizes are making the shift towards increased governance and improved citizen service delivery. This transition is difficult at the best of times and the current economic uncertainty only highlights that governments are being asked to do more with less.
Building Permits are used for the regulation of many different types of building construction within a community to ensure compliance with all building standards. Local, State and Provincial governments require that building owners (or contractors and builders working on their behalf) apply for a permit for the construction of any new building, addition, or alteration to an existing building.
The land development process, from pre-consultation, draft approval, and intake, to review, approval and implementation can be a complex process that involves multiple stakeholders within the Planning or Development Services Department as well as outside agencies, departments, and interested parties such as citizens and businesses.
In today's economic environment with budget shortfalls, limited resources, and higher citizen and management expectations, all organizations need tocontinuously evaluate how they can better perform with the people, process and technology they have currently. Sometimes, these challenges warrant enhancing existing mission critical enterprise applications to ensure efficiency of organization and improved customer service.