Do You See Clouds on the Horizon?
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“Cloud Computing” is a hard term to miss these days. In October, The Economist ran a feature article discussing the brewing battle to dominate cloud computing, identifying Google, Microsoft and Apple as three big players to watch.  The article points out that this new approach to computing offers benefits for both consumers and businesses, which also extends to government agencies. For business and government, “by switching to cloud-based e-mail, accounting and customer-tracking systems, firms can reduce complexity and maintenance costs, because everything runs inside a web browser.”

For some in the Public Sector, it’s easy to write-off cloud computing as not being secure enough, but even here the tide is starting turn. On October 27th, the LA Times reported that the Los Angeles City Council unanimously voted to outsource the city’s email system to Google. The decision will see all of the city’s 30,000 employees using Google’s cloud service by June 2010.

As governments scramble to control costs by avoiding large capital outlays on infrastructure and applications, Cloud Computing and Software-as-a-Service present an interesting alternative to the status quo. By purchasing services that scale with demand, government IT departments can benefit from immediate cash savings and position themselves for long term productivity.

There certainly seems to be reason to believe that the clouds will continue to roll in. At CSDC, we’re noticing our clients are increasingly adopting a Cloud / SaaS model with AMANDA 5 taking a place in the cloud environment as a SaaS application.

Several of our clients are working to setup an internal Cloud / SaaS model and are themselves offering AMANDA application access to other departments or neighboring jurisdictions. In other cases, clients are looking to us to provide this service across their current enterprise and to future departments.

We’d love to hear your take on things. Send us your views on if and how you think Cloud Computing and SaaS might fit into your agency’s future.

Questions or Comments? Contact An Expert »

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AMANDA Vehicle Licensing

AMANDA Vehicle Licensing helps you automate your licensing process from application to renewal so you can ensure vehicles and drivers are registered and insured and that vehicles are maintained to meet basic standards.

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AMANDA Public Portal

AMANDA Public Portal helps you provide citizens and businesses with a single point of access for all online services.

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Case Studies


  • Province of Nova Scotia

    Learn why Service Nova Scotia & Municipal Relations' use of AMANDA for management of business processing needs was expanded to several other agencies and ministries in the province.

    Read The Study »
  • Northwest Territories

    The Northwest Territories adopted AMANDA to record permit applications for elevators, boilers, pressure vessel and electrical installations. AMANDA is also being used to administer licenses to electrical workers, gas fitters, welders and operating engineers.

    Read The Study »
  • Province of Newfoundland

    AMANDA is used in Newfoundland's Crown Lands Division for plan review, inspections and authorizing use on Crown Land.

    Read The Study »

What Our Clients Say


  • "[CSDC provides] support like no other software company we deal with. Great response time, ability to search past issues experienced by other clients to get answers to our problems/queries, Availability of use of forum to seek advice from other clients directly. All of these factors combined provide us with an outstanding service level that is second to none!"
    Kathy Nesbitt, Application Analyst / Database Co-ordinator
    City of St. Catharines ON
  • "I’m very pleased with how well CSDC is doing. We really appreciate AMANDA."
    Leo DeLoyde, General Manager
    City of Burlington ON
  • "Your professionalism, expert knowledge of the system and the business, and your adept facilitation enabled a thorough and complete assessment of our current operation. You have helped to engage our team in looking forward to some critical evolutionary steps with the product, the business and the associated governance."
    Leslie Looker, Project Development Advisor
    City of Kitchener, ON
  • "AMANDA is part of our overall initiative to automate processes throughout the city."
    Karen Sharp, Project Office Manager
    City of Austin TX
  • "CSDC continues to make giant strides in improving their customer support, and I believe it is among the best in that area when comparing it to other software application providers. Most suggestions for future improvements are acted upon and incorporated immediately."
    Craig Wilson, Supervisor of Applications, Information Systems
    Town of Whitby ON
  • "You guys are geniuses! That is the exact solution that we needed. Thanks for the help."
    Noel Yunginger,
    City of Portland, OR
  • CSDC did an amazing job of taking what we feel are complex business rules, and breaking them all out into their component parts....We really couldn’t see how this could be accomplished in less than several months, but it truly appears that you have the basics of our business well in hand.
    Margaret Armagost, Administrative Assisstant, Iowa Board of Nursing
    State of Iowa
  • "Support do a wonderful job. The quality of their work is high."
    Kimberlee Miller, Application System Administrator
    Jefferson County CO
  • "We have benefited greatly – AMANDA has been a big part of this."
    Karen Wingate, Assistant City Treasurer
    City of Burlington VT
  • "We had very short timelines and our request for assistance was answered timely and professionally. We have been running in a live environment for over two weeks, and we have had very few technical glitches (if any). Again, I want to thank you and CSDC Systems for being supportive and professional."
    Catherine Baldelli, Coordinator, Business Systems
    Town of Milton, ON
  • "The system saves us 10-15 minutes per permit at the counter. Although we were closed on Veteran’s Day, our online system still issued 15 permits."
    Bill Gunther, Project Manager
    City of St. Paul MN
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