AMANDA Public Portal enables governments to provide citizens and businesses a single point of access for all online services to increase customer satisfaction and realize the operational benefits of citizen self-service.

General Public Inquiry
AMANDA Public Portal leverages AMANDA data to enable automated information disclosure through your web portal. Keep citizens up to date and increase transparency by allowing the public to view information on licensees, property histories, proposed zoning changes or public health information.

Permit and License Application Management
With AMANDA Public Portal citizens and businesses can submit online applications, including relevant attachments, for permits and licenses. Upon submission AMANDA initiates automated workflows so applications are processed quickly and your business rules are applied consistently.

Real-Time Application Tracking
AMANDA Public Portal allows you to provide citizens and businesses with the ability to view their application status in real-time, online, anytime. They get a single point through which to manage applications through the full application lifecycle. Citizens and businesses can view comments, submit additional information, and view inspection results all online.

Online Complaint Tracking and Management
AMANDA Public Portal allows your stakeholders to lodge a complaint online, and follow its status through resolution. By reducing the volume of calls to check the status of a complaint, you can shift staff resources to more complex and integral tasks.

Online Inspection Scheduling
Use AMANDA Public Portal to allow citizens and businesses to request and schedule inspections. AMANDA’s intelligent business processes can automatically route inspections to staff already in the field for a quick turnaround between the initial request and completion.

Online Fees and Payments
By combining AMANDA Public Portal with AMANDA E-Commerce Connector you can accept online payments and log them directly in AMANDA.