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"You guys are geniuses! That is the exact solution that we needed. Thanks for the help."
Noel Yunginger,
City of Portland, OR
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"CSDC continues to make giant strides in improving their customer support, and I believe it is among the best in that area when comparing it to other software application providers. Most suggestions for future improvements are acted upon and incorporated immediately."
Craig Wilson, Supervisor of Applications, Information Systems
Town of Whitby ON
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"The system saves us 10-15 minutes per permit at the counter. Although we were closed on Veteran’s Day, our online system still issued 15 permits."
Bill Gunther, Project Manager
City of St. Paul MN
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CSDC did an amazing job of taking what we feel are complex business rules, and breaking them all out into their component parts....We really couldn’t see how this could be accomplished in less than several months, but it truly appears that you have the basics of our business well in hand.
Margaret Armagost, Administrative Assisstant, Iowa Board of Nursing
State of Iowa
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"AMANDA is part of our overall initiative to automate processes throughout the city."
Karen Sharp, Project Office Manager
City of Austin TX
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"[CSDC provides] support like no other software company we deal with.
Great response time, ability to search past issues experienced by other clients to get answers to our problems/queries, Availability of use of forum to seek advice from other clients directly.
All of these factors combined provide us with an outstanding service level that is second to none!"
Kathy Nesbitt, Application Analyst / Database Co-ordinator
City of St. Catharines ON
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"We had very short timelines and our request for assistance was answered timely and professionally. We have been running in a live environment for over two weeks, and we have had very few technical glitches (if any). Again, I want to thank you and CSDC Systems for being supportive and professional."
Catherine Baldelli, Coordinator, Business Systems
Town of Milton, ON
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"We have benefited greatly – AMANDA has been a big part of this."
Karen Wingate, Assistant City Treasurer
City of Burlington VT
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"I’m very pleased with how well CSDC is doing. We really appreciate AMANDA."
Leo DeLoyde, General Manager
City of Burlington ON
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"Support do a wonderful job. The quality of their work is high."
Kimberlee Miller, Application System Administrator
Jefferson County CO
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"Your professionalism, expert knowledge of the system and the business, and your adept facilitation enabled a thorough and complete assessment of our current operation. You have helped to engage our team in looking forward to some critical evolutionary steps with the product, the business and the associated governance."
Leslie Looker, Project Development Advisor
City of Kitchener, ON