Orlando and Toronto – June 30, 2010 – On June 14^th, 2010 Orange County Government completed the second phase of their AMANDA implementation. As a result of this phase, Orange County Government has streamlined their Plat and Plan review processes with an integrated workflow that helps them complete their multi-department reviews more efficiently.

For Construction Plans, the focus of this phase, AMANDA enables improved communication between the multiple departments involved in plan review and approval. Before approval, and ultimately a Certificate of Completion, can be granted, the Utilities, Fire, Environmental Protection, and Development Engineering departments all have to sign-off on plans. In the past, this involved parallel processes where multiple copies of the plans might be circulated in the Utilities Division or the Development Engineering Division with neither knowing that the other group was reviewing the same plans or whether they were being approved or denied.

As a result of this latest phase of the implementation, which sees the addition of 30 AMANDA users in Orange County Government’s Growth Management and Public Works departments, a workflow set-up in AMANDA provides checks and balances that force all groups to sign-off before the project can move forward. Once all requirements have been met and all parties have approved, an automatic approval email is generated with the official approval letter attached. With AMANDA all Inspections groups can now see each other's timelines and final sign-off cannot happen until all parties are ready.

An additional benefit of automating this process in AMANDA is that Orange County Government staff can now track multiple items such as fees, plans, violations or documents throughout the application’s lifecycle, whereas the previous systems allowed only for tracking of generic comments.

The completion of this phase, the second of five, marks another major step towards the County’s goal of modernizing the Land Development Process in an AMANDA-based Land Development Management System (LDMS) to better serve the County’s 1.1 million citizens.

Subsequent phases of Orange County Government’s AMANDA implementation will see further business functions incorporated into the Land Development Management System, including:

• Residential, Commercial and Underground Permitting,
• Inspections,
• Document Management,
• Contractor Licensing,
• Public Works, and
• Utilities.

To learn more about how AMANDA can help your agency, click here.