The core licensing management elements that are part of every AMANDA-based licensing management solution include:

• Support for an unlimited number of license types

  With a single enterprise licensing management platform, you can support an unlimited number of license types. This will enable your solution to easily scale to meet the needs of other departments and support future license type require­ments.
   

• Online application and renewal

  With AMANDA, you can provide multiple convenient ways for citizens and businesses to apply for and renew their licenses, including on.
   

• Automation of licensing renewal processes

  Generate and deliver renewal notices and easily calculate renewal fees with AMANDA's ability to automate your licensing renewal process.
   

• Online application lifecycle management

  With this capability, you can provide greater flexibility to your agency or board which can now manage the entire lifecycle of a license application online in a secure environment. The solution also provides users with remote access to the agen­cy or board`s central licensing management solution.
   

• Complaints and investigations tracking

  Help your agency to mitigate risk through the efficient management of complaints, disciplinary cases, and investigations.
   

• Centralized access

  Gain access to all critical information about license holders in one convenient location, providing your staff with fingertip access to pertinent license information.
   

• Mobile support

  Equip inspectors with access to the complete history of violations and com­plaints, pre-loaded codes and by-laws, as well as the ability to upload inspection reports directly to your agency or board's central AMANDA licensing system while still in the field.
   

• Continuing education and certification tracking

  Track certifications and professional courses that may be required for license renewal.
   

• Reporting and business intelligence

  Simplify the task of running standard reports and ad-hoc queries to help in identifying trends and make timely business decisions.
   

• Storage and management of documents

  Store documents and easily manage documents like MS Word and MS Excel directly in AMANDA with the ability to edit them in their native formats. Attachments like PDF files and pictures can also be managed and stored in AMANDA.