Professional Licensing

Invest in the power and ease of automation.

Professional Licensing
Manage Professional Licensing better.

Automate each step of the professional licensing process from applications to renewals. Manage requirements for examinations, licensing and regulation, correspondence, insurance, reviews, investigation of complaints, discipline, legal action, as well as compliance activities.

Ideal for managing the professional licensing of medical doctors, dentists, nursing, pharmacists, trades and more.

Over 26 years of insights. One complete licensing solution.

Over 26 years of insights, gleaned from serving 350 local governments and businesses, into one complete solution for licensing. 

Sounds interesting. But how does it work?
Local governments and regulatory authorities benefit from automating the entire licensing process.

7 reasons why CSDC's
Professional Licensing Solution
is ideal for your agency

Manage applicant and licensee data, from one place.

  • Access all information on applicants and license holders, centrally.
  • Manage the complete lifecycle of professional licensing applications, including renewals (online, or over-the-counter) 
  • Issue short-term licenses.

Track education and certification.

  • Track continuing education requirements, hours and fees due for renewal including exemptions. Check carry-over hours and pro-rated hours, based on business rules for each license type.
  • Automatically audit the licensee's continuing education requirements on completion of online renewal. Enable it through random record selection, or by targeted audit on pre-defined criteria.
  • Automatically notify the licensee of the audit selection. Direct the licensee to provide proof of education requirements or testing results.

Share testing and disciplinary action information. 

  • Support in-house tests. Integrate bi-directionally.
  • Share data with 3rd party information clearing houses - National Practitioner Data Bank (NPDB), Healthcare Integrity Protection Data Bank (HIPDB), etc
  • Send disciplinary action reports to NPDB, HIPDB
  • Receive testing results

Automate background checks. Monitor diversion programs.

  • Automate criminal history background checks on applicants
  • Monitor and manage all details and reports for discipline order including diversion programs for impaired practitioners.

Manage complaints. Track legal action.

  • Centralize management of complaints, investigations, inspection charges and dispositions
  • Track all legal action related to investigations and complaints
  • Follow-up with individuals on probation
  • Monitor compliance with your disciplinary process, proactively.

Manage board meetings.

  • Simplify meetings. Prepare meeting agendas. 
  • Capture important meeting details
  • Track action items
  • Generate comprehensive reports.

Handle legislative and special requests, easily.

  • Build robust reports that pull data from multiple tables, records and programs, with ad-hoc queries
  • Respond to legislative or special requests, on time.

Discover AMANDA. It powers CSDC's Licensing Solution System.

AMANDA  |  Enterprise Platform for Governments

AMANDA™ is simply the most empowering Case Management & Process Automation platform for Governments and Regulatory Agencies. It enables you develop sophisticated solutions in weeks, not years. 

AMANDA is a purpose-built suite of integrated, business process automation systems to manage compliances. It's commercial, off-the-shelf software [COTS]. Typically you will get 90% of what you need right out of the box. All you need to do is configure AMANDA to your business rules. The result is that you enjoy the flexibility of a configurable solution, slash your deployment time, and reduce your total costs.

AMANDA enables productivity, cost-efficency and speed in , , , , , , , , , .

AMANDA works on any device or browser and dramatically improves your productivity. Ask for demonstration today.

With AMANDA, you get a paperless back-office and a cloud-based public portal to manage your work. What's more, its powerful government and citizen focused features are designed to easily use your data models, workflows and business rules.

If you are already using an earlier version of AMANDA, please check out the benefits of upgrading to AMANDA 7 here.
If you are an AMANDA Administrator, please explore the admin benefits of upgrading to AMANDA 7 here.

AMANDA is a CIO's dream come true.

AMANDA's powerful, enterprise features liberate you from the nightmare and frustrations of multiple vendors and technologies. 

AMANDA dramatically cuts costs on paper creation, storage, retrieval, security, and consumables for governments and regulatory authorities. It perceptibly improves staff productivity. It enables citizen self-help and collaboration. It delivers superior customer service, and much more, with far fewer resources. 

More on AMANDA

AMANDA enabled the City of Winnipeg to centralize the city's data.
Grant Campbell, Information Systems Coordinator from the City of Winnipeg's Planning, Property and Development Department shares how AMANDA helped centralize the City's data.

Learn More about AMANDA

Come join the Service Ecosystem of Trusted Experts

Install new solutions, upgrade, and optimize with professional services

Assess, Install & Deploy.
You are covered every step of the way from technical assessment to installation, deployment, and post go-live support.

Train & Certify.
Get the best training from certified training experts. Make your team proficient in the use of new tools while they continue to find innovative ways to improve your business.

Consult & Advice.
Leverage our world-class expertise and experience to engineer innovative solutions to your business challenges.

Join A Community.
Join one of our regional or international user groups that represent over 15,000 users in 350 organisations. Learn and share your experiences. Discover over 3,000+ solutions.

Implement with AIM.
AMANDA Implementation Methodology is a six phase method that covers every step from preparation, scope verification, prototype development, needs analysis, configuration, training & testing, and finally project closure.

Learn More about CSDC's Service Ecosystem

  • We would really like to be doing that. But we're stretched, literally, to find resources to allow us to assess it and implement. That's on my wish list, though.

    Judy Sheridan, senior systems integrator for Toronto Public Health
  • If an inspector leaves the city, it's very easy for us to just go and delete that row. It makes the administration a whole lot easier.

    Lionel Forde, Systems Specialist with the Planning and Community Development Department at the City of Bellevue
  • Our technology fosters innovation. We are thrilled by how various SNSMR agencies and different levels of government have come together to improve their service to Nova Scotians.

    President Dan Mishra

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