Business Licensing

Focus on control and collections.

Business Licensing
Automate & speed up your processes with our Business Licensing Solution.
Automate your business licensing.

Automate and streamline your business licensing. Cover application intake, review, issuance, renewal, fees, inspections, and compliance.

Increase compliance. Reduce risk. Control and regulate various activities with CSDC's Business Licensing Solution.

Over 26 years of insights. One complete licensing solution.

Over 26 years of insights, gleaned from serving 350 local governments and businesses, into one complete solution for licensing.

Sounds interesting. But how does it work?
Local governments and regulatory authorities benefit from automating the entire licensing process.

5 reasons why CSDC's
Business Licensing System
is ideal for your agency

Manage business applicant and licensee data, from one place.

  • Access all information on business applicants and license holders, centrally
  • Manage the complete lifecycle of all types of business licenses.

Make it easy for citizens to license. Go online.

  • Enable applicants to submit, track, manage, pay for, upload attachments.
  • Plus, renew their business licenses online.

Automate business licensing workflows. Improve efficiency.

  • Define your business rules for application reviews. The system sticks to it. 
  • Built-in, powerful, dynamic, workflow engine ensures that the application is complete and valid, before it allows the applicant to proceed.

Inspect fast. Retrieve information from the field.

Simply leverage the mobile feature in the solution, when on the field.

  • Allows inspectors, examiners and investigators to manage inspections from the field
  • Start and Schedule inspections
  • Review and Submit results

Report on all business licensing activity, quickly.

  • Generate, display and print reports, without technical knowledge
  • Use for pre-configured reports for speed
  • Employ ad-hoc queries to generate custom reports

5 ways in which CSDC's paperless business licensing helps your agency.

5 challenges you face in business licensing.

  1. Spend too much time, retrieving paper records
  2. Pay too much money, for storing and securing paper records
  3. Sort and manage incomplete applications, manually
  4. Deal with poor communications between internal staff that slows down the process
  5. Spend too much energy tracking applications, resulting in lots of calls on the application status


5 ways in which business process automation overcomes your challenges.

Paperless business licensing helps you to

  1. Slash stationery costs. Save storage space. Reduce maintenance.
  2. Save energy. Sustain the environment.
  3. Save time. Improve efficiency and operations of your business.
  4. Access, update and verify licenses. From anywhere, anytime.
  5. Enable applicants to track, manage, pay, upload attachments at any time during the application process.

Discover AMANDA. It powers CSDC's Licensing Solution System.

AMANDA  |  Enterprise Platform for Governments

AMANDA™ is simply the most empowering Case Management & Process Automation platform for Governments and Regulatory Agencies. It enables you develop sophisticated solutions in weeks, not years. 

AMANDA is a purpose-built suite of integrated, business process automation systems to manage compliances. It's commercial, off-the-shelf software [COTS]. Typically you will get 90% of what you need right out of the box. All you need to do is configure AMANDA to your business rules. The result is that you enjoy the flexibility of a configurable solution, slash your deployment time, and reduce your total costs.

AMANDA enables productivity, cost-efficency and speed in , , , , , , , , , .

AMANDA works on any device or browser and dramatically improves your productivity. Ask for demonstration today.

With AMANDA, you get a paperless back-office and a cloud-based public portal to manage your work. What's more, its powerful government and citizen focused features are designed to easily use your data models, workflows and business rules.

If you are already using an earlier version of AMANDA, please check out the benefits of upgrading to AMANDA 7 here.
If you are an AMANDA Administrator, please explore the admin benefits of upgrading to AMANDA 7 here.

AMANDA is a CIO's dream come true.

AMANDA's powerful, enterprise features liberate you from the nightmare and frustrations of multiple vendors and technologies. 

AMANDA dramatically cuts costs on paper creation, storage, retrieval, security, and consumables for governments and regulatory authorities. It perceptibly improves staff productivity. It enables citizen self-help and collaboration. It delivers superior customer service, and much more, with far fewer resources. 

More on AMANDA

AMANDA enabled the City of Winnipeg to centralize the city's data.
Grant Campbell, Information Systems Coordinator from the City of Winnipeg's Planning, Property and Development Department shares how AMANDA helped centralize the City's data.

Learn More about AMANDA

Come join the Service Ecosystem of Trusted Experts

Install new solutions, upgrade, and optimize with professional services

Assess, Install & Deploy.
You are covered every step of the way from technical assessment to installation, deployment, and post go-live support.

Train & Certify.
Get the best training from certified training experts. Make your team proficient in the use of new tools while they continue to find innovative ways to improve your business.

Consult & Advice.
Leverage our world-class expertise and experience to engineer innovative solutions to your business challenges.

Join A Community.
Join one of our regional or international user groups that represent over 15,000 users in 350 organisations. Learn and share your experiences. Discover over 3,000+ solutions.

Implement with AIM.
AMANDA Implementation Methodology is a six phase method that covers every step from preparation, scope verification, prototype development, needs analysis, configuration, training & testing, and finally project closure.

Learn More about CSDC's Service Ecosystem

  • If an inspector leaves the city, it's very easy for us to just go and delete that row. It makes the administration a whole lot easier.

    Lionel Forde, Systems Specialist with the Planning and Community Development Department at the City of Bellevue
  • Our technology fosters innovation. We are thrilled by how various SNSMR agencies and different levels of government have come together to improve their service to Nova Scotians.

    President Dan Mishra

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