Freedom of Information (FOI) Solutions
Automated and resource-friendly.
Access information and respond to it from anywhere with CSDC's Automated FOI/ ATI solutions.
The complete solution for managing FOI.
The good news is that CSDC meets FOI/ATI challenges with an off-the-shelf, automated solution. The system manages the complete process of responding to requests for information and helps you speed up the response to requests, dramatically.
The FOI/ ATI process starts with a customer-initiated request. The system captures related content and all associated actions. It satisfies the request. Ensures that nothing is missed out and adheres to compliance rules.
CSDC's AMANDA case management solution delivers an integrated information management infrastructure. It allows case workers to map services to electronic processes, facilitates communications, captures activity history, and archives files for future reference.
Customers use CSDC's FOI/ATI solutions to manage case-related work in areas such as service delivery, legal disclosure, privacy management and Freedom of Information (FOI) Access to Information (ATI) requests.
CSDC's AMANDA case management solution provides you with the tools to log, route, manage and report on all FOI/ATI requests. Case workers handle fees, correspondence, and payments all through one interface. The system also generates responsive materials securely, complying with regulations with sophisticated reporting, giving your FOI/ATI team gains out-of-the-box access to reports.
What's better, these reports are designed to meet legal mandates as well as manage operational performance and workloads, without fuss.
The best part is that CSDC's FOI solution is already at work in 100+ organizations.
CSDC's specialized case management system for FOI/ATI helps public sector and regulated industries. It addresses information disclosure processes, in tune with legislation and internal requirements.Hardly surprising, therefore that CSDC has been selected as the vendor of choice by government agencies all over the world for FOI/ATI automation. In fact, CSDC has deployed more FOI & ATI solutions than any other case management software vendor.
What FOI/ATI management makes super easy, for you and your citizens.
1. Submitting FOI/ATI requests online.
2. Reviewing, tracking and managing case activities.
3. Managing communication and consultants while processing FOI/ATI requests.
4. Tracking and reviewing FOI/ATI requests for your citizens.
5. Producing annual reports and generating ad hoc reports.