Latest News
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CSDC Sees Momentum in the Adoption of AMANDA 5 as Clients Prepare to Upgrade
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Congratulations to the Six CSDC Customers Who Passed the AMANDA Certification Testing at CTAC 2010
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Orange County Streamlines Plat and Plan Review Process with AMANDA
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AMANDA Users Descend on Waterloo for CTAC 2010
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Volusia County Keeps Growing With AMANDA 5
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Providing dependable customer support is important to CSDC. Our clients continue to benefit from our support long after implementation. Our user groups, annual CTAC user conference, dedicated call center, extensive product documentation and support site are vital ways in which we engage our clients. Client needs are the driving force behind our product development, and have resulted in the development of new products. Through our client support website, clients are able to log issues and view support issues logged by others. In addition, the Client Forum allows clients to share knowledge and interact with both other clients and our support team. With the help of our clients' useful insight, we continue to provide prompt, sound, up-to-date products and support. |
AMANDA Vehicle Licensing
AMANDA Vehicle Licensing helps you automate your licensing process from application to renewal so you can ensure vehicles and drivers are registered and insured and that vehicles are maintained to meet basic standards.
AMANDA Public Portal
AMANDA Public Portal helps you provide citizens and businesses with a single point of access for all online services.
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Subscribe Now »Case Studies
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Province of Nova Scotia
Learn why Service Nova Scotia & Municipal Relations' use of AMANDA for management of business processing needs was expanded to several other agencies and ministries in the province.
Read The Study »
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Northwest Territories
The Northwest Territories adopted AMANDA to record permit applications for elevators, boilers, pressure vessel and electrical installations. AMANDA is also being used to administer licenses to electrical workers, gas fitters, welders and operating engineers.
Read The Study »
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Province of Newfoundland
AMANDA is used in Newfoundland's Crown Lands Division for plan review, inspections and authorizing use on Crown Land.
Read The Study »
What Our Clients Say
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"CSDC continues to make giant strides in improving their customer support, and I believe it is among the best in that area when comparing it to other software application providers. Most suggestions for future improvements are acted upon and incorporated immediately."Craig Wilson, Supervisor of Applications, Information SystemsTown of Whitby ON
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CSDC did an amazing job of taking what we feel are complex business rules, and breaking them all out into their component parts....We really couldn’t see how this could be accomplished in less than several months, but it truly appears that you have the basics of our business well in hand.Margaret Armagost, Administrative Assisstant, Iowa Board of NursingState of Iowa
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"[CSDC provides] support like no other software company we deal with. Great response time, ability to search past issues experienced by other clients to get answers to our problems/queries, Availability of use of forum to seek advice from other clients directly. All of these factors combined provide us with an outstanding service level that is second to none!"Kathy Nesbitt, Application Analyst / Database Co-ordinatorCity of St. Catharines ON
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"Support do a wonderful job. The quality of their work is high."Kimberlee Miller, Application System AdministratorJefferson County CO
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"AMANDA is part of our overall initiative to automate processes throughout the city."Karen Sharp, Project Office ManagerCity of Austin TX
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"I’m very pleased with how well CSDC is doing. We really appreciate AMANDA."Leo DeLoyde, General ManagerCity of Burlington ON
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"We have benefited greatly – AMANDA has been a big part of this."Karen Wingate, Assistant City TreasurerCity of Burlington VT
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"You guys are geniuses! That is the exact solution that we needed. Thanks for the help."Noel Yunginger,City of Portland, OR
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"We had very short timelines and our request for assistance was answered timely and professionally. We have been running in a live environment for over two weeks, and we have had very few technical glitches (if any). Again, I want to thank you and CSDC Systems for being supportive and professional."Catherine Baldelli, Coordinator, Business SystemsTown of Milton, ON
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"The system saves us 10-15 minutes per permit at the counter. Although we were closed on Veteran’s Day, our online system still issued 15 permits."Bill Gunther, Project ManagerCity of St. Paul MN
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"Your professionalism, expert knowledge of the system and the business, and your adept facilitation enabled a thorough and complete assessment of our current operation. You have helped to engage our team in looking forward to some critical evolutionary steps with the product, the business and the associated governance."Leslie Looker, Project Development AdvisorCity of Kitchener, ON