Enabling business process automation for government agencies and courts

AMANDA is a web-based commercial-off-the-shelf (COTS) product that enables business process automation for local, county, state and provincial government agencies and courts. Its flexible and configurable design provides an ideal platform for configuring powerful licensing, permitting, planning, compliance, and courts justice solutions.

A Solution Tailored for Your Needs

AMANDA’s modular design allows our customers to incorporate additional functionality to configure a solution that’s a match for their needs. The ability to configure, rather than build solutions, reduces implementation and maintenance costs and shortens implementation time.

Beginning with a core solution for courts and justice, customers can take advantage of AMANDA’s modular architecture to add additional functionality such as:

• Public Access

  With AMANDA’s fully integrated, configurable online services module AMANDA Public Portal, non-registered users can view and query cases online. Our fully-integrated e-Filing application offers attorneys and clerks the convenience of filing cases online and making payment for cases thru electronic payment.

• Mobile

  Mobile applications for court staff and law enforcement:

  • Judges Workbench

    Judges and court administrators can have real-time access to cases from anywhere at any time with our Tablet Solution, Judges Workbench.

  • Mobile JEMS

    Provides a portable ticket writing application used on a PDA. Courts receive accurate data, potentially resulting in a higher conviction rate, time and cost savings, and increased collections.

• Integration

  Through AMANDA EAI, the platform provides a number of configurable, web-services based integration adaptors for Imaging and Electronic Document Management, Financial & Accounting Systems, HR, IVR,GJXML (Global Justice XML Data Model), NIEM (National Information Exchange Model), Legacy Systems, and other third party systems.

Highlights of the AMANDA Platform

The AMANDA Business Performance platform is in use at over 150 government agencies across North America and the Caribbean and has over 12,000 active users. Highlights of the AMANDA Platform include:

Master Data Management

AMANDA consolidates all of your Master Data relating to property, people, assets and vehicles into a single database. AMANDA connects your Master Data to track such things as fees, documents, attachments, conditions and violations, or any number of user defined fields.

Dynamic Workflow Engine

AMANDA's powerful dynamic workflow engine enables you to control and improve the management of tasks and activities for all staff in all locations. It also allows agencies to improve or re-engineer business processes.

Variable Data Model

Programs and services can differ significantly from one jurisdiction to the next. AMANDA's Variable Data Model allows each jurisdiction to configure AMANDA to its own unique needs, meaning that transactions are processed exactly as each department requires.

Scalability

AMANDA is designed to deliver high performance and unmatched versatility to an unlimited amount of concurrent users . The platform’s scalability is ensured by scaling horizontally, adding more application or database server nodes to a respective database or application server cluster. This offers a system capacity upgrade roadmap which is not limited by the capabilities of a single server.

Security

Three types of authentication:

• Database authentication
• Single sign-on
• Active Directory/LDAP

Access controls

• User Group
• Row-Level-Security and database role, button/function permissions by user
• Encryption, and confidential folders, to protect the data tier
• Support for industry standard 128 bit encryption for
  • User credentials
  • User/Row selected encryption
  • Table based encryption (every row)
  • PowerUser id/password)
• Support for industry standard security measures pertaining to session management, logging, auditing, SSL & HTTPs support, as well as encrypted database communication.